Privacy Policy

About This Policy

This Privacy Policy explains how Dedham Insulation ("we", "us", or "our"), located at 14 Woodleigh Rd, Dedham, MA 02026, collects, uses, and protects information when you visit our website at dedhaminsulation.com or contact us about our services. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect information in two ways: directly from you, and automatically when you visit our website.

Information You Provide Directly

When you fill out a contact form, request an estimate, or reach out to us by phone or email, you may provide your name, phone number, email address, home address, and details about your project. We only collect what you choose to share with us.

Information Collected Automatically

When you visit our website, our hosting infrastructure and analytics tools may automatically collect certain technical data, including your IP address, browser type, device type, pages visited, and how long you spent on each page. This data is collected in aggregate and is used to understand how visitors use our site so we can improve it.

Cookies and Tracking

Our website may use cookies - small text files stored on your device - to help the site function properly and to collect basic analytics data. You can disable cookies in your browser settings at any time. Doing so may affect how certain parts of our website work. We do not use cookies to track you across other websites or to build advertising profiles.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiry or estimate request
• Schedule and complete insulation services at your property
• Send you a follow-up or service confirmation if needed
• Improve our website and understand how visitors navigate it
• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

How We Share Information

We share your information only in limited circumstances:

• Service providers: We may share information with trusted third-party tools we use to operate our website or manage inquiries, such as our form provider, email service, or analytics platform. These providers are only permitted to use your information to perform services for us.
• Legal requirements: We may disclose your information if required by law, court order, or to protect the rights and safety of our business or others.
• Business transfers: If our business is sold or merged, your information may be transferred as part of that transaction.

Data Retention

We retain your contact information for as long as is reasonably necessary to fulfill the purposes described in this policy, or as required by applicable law. If you would like us to delete your information, see the "Your Rights" section below.

Your Rights

You have the right to:

• Ask what personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete your information, subject to any legal obligations we have to retain it
• Opt out of any marketing communications at any time

To exercise any of these rights, contact us at info@dedhaminsulation.com.

Security

We take reasonable steps to protect the information you share with us from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites, including review platforms, mapping services, or local government sites. This privacy policy applies only to our website. We encourage you to review the privacy policies of any third-party sites you visit.

Children

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Your continued use of our website after changes are posted means you accept the updated policy.

Contact Us About Privacy

If you have questions or concerns about this policy, please contact us: